Physical Address

304 North Cardinal St.
Dorchester Center, MA 02124

The Ins and Outs of Cat and Jack’s Return Policy

cat and jack return policy

Shopping for clothes can be a fun and exciting experience, but what happens when you get home and realize that the item you purchased doesn’t fit or isn’t what you expected? This is where a good return policy comes in handy. One brand that has gained popularity for its return policy is Cat and Jack. In this article, we will take a closer look at Cat and Jack’s return policy and why it has become a favorite among shoppers.

What is Cat and Jack?

Cat and Jack is a children’s clothing brand owned by Target Corporation. It was launched in 2016 and has quickly become a go-to brand for parents looking for affordable and stylish clothing for their kids. The brand offers a wide range of clothing for children of all ages, from newborns to pre-teens.

The Importance of a Good Return Policy

A return policy is a set of rules and guidelines that a retailer has in place for customers who wish to return or exchange an item they have purchased. A good return policy is essential for any business, as it can help build trust with customers and encourage them to make a purchase. It also shows that the retailer stands behind the quality of their products and is willing to make things right if a customer is not satisfied.

According to a survey by the National Retail Federation, 67% of consumers check a store’s return policy before making a purchase. This shows that a good return policy can be a deciding factor for many shoppers.

Cat and Jack’s Return Policy

Cat and Jack’s return policy is simple and customer-friendly. The brand offers a full refund or exchange for any item that is returned within 90 days of purchase. This applies to both online and in-store purchases. The item must be in its original condition with tags attached and accompanied by a receipt or packing slip.

If the item was purchased with a Target REDcard, the customer has an additional 30 days to return the item, making it a total of 120 days. This is a great perk for REDcard holders and shows that Cat and Jack value their loyal customers.

Online Returns

For online purchases, customers have the option to return the item by mail or in-store. If returning by mail, the customer can print a prepaid return label from the Cat and Jack website. The cost of the return shipping will be deducted from the refund amount. If returning in-store, the customer can bring the item and the packing slip to any Target store for a full refund or exchange.

Exceptions to the Return Policy

While Cat and Jack’s return policy is generous, there are a few exceptions to keep in mind. Items that are marked as final sale, such as clearance items, cannot be returned or exchanged. Additionally, items that have been worn, washed, or damaged will not be accepted for return or exchange.

Customer Reviews

Cat and Jack’s return policy has received positive reviews from customers. Many have praised the brand for its hassle-free returns and exchanges, with some even stating that it is one of the main reasons they continue to shop at Cat and Jack.

One customer shared their experience on the Target website, saying, “I love Cat and Jack’s return policy! It gives me peace of mind knowing that I can easily return or exchange an item if it doesn’t work out. It’s one of the reasons I keep coming back to this brand.”

Why Cat and Jack’s Return Policy Stands Out

There are a few key reasons why Cat and Jack’s return policy has become a favorite among shoppers:

  • Generous time frame: The 90-day return window is longer than most retailers, giving customers ample time to decide if they want to keep the item or not.
  • No questions asked: Cat and Jack do not require a reason for the return, making the process quick and easy for customers.
  • Multiple return options: Customers have the option to return items by mail or in-store, providing convenience and flexibility.
  • REDcard perk: The additional 30 days for REDcard holders is a great added benefit for loyal customers.


In conclusion, Cat and Jack’s return policy is a major selling point for the brand. It is customer-friendly, hassle-free, and shows that the brand stands behind the quality of their products. With the rise of online shopping, a good return policy has become more important than ever, and Cat and Jack have certainly delivered on that front. So the next time you’re shopping for your little ones, keep Cat and Jack’s return policy in mind and shop with confidence.

Question and Answer

Q: Can I return an item to Cat and Jack without a receipt?

A: Yes, you can return an item without a receipt, but you will only receive store credit for the current selling price of the item.

Leave a Reply

Your email address will not be published. Required fields are marked *